Privacy Policy

Introduction

Naga Wealth is committed to protecting your privacy and maintaining the security of any personal information we collect. This Privacy Policy explains what information we gather, how we use it, and the measures we take to protect your data when you interact with our financial education programs in Chiang Mai, Thailand.

We understand that financial education involves discussing sensitive topics, and we treat all participant information with appropriate confidentiality and care.

Information We Collect

Personal Information You Provide

When you register for our programs or contact us, we may collect:

• Name and contact information (email address, phone number)
• Mailing address if required for program materials
• Program enrollment information and attendance records
• Payment information for program fees (processed through secure third-party payment providers)
• Any information you choose to share during program discussions or on feedback forms

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Device information and IP address
• Pages visited and time spent on our site
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect for the following purposes:

• Program Administration: To register you for programs, communicate session details, provide materials, and maintain attendance records
• Communication: To respond to inquiries, send program updates, and share relevant educational information
• Payment Processing: To process program fees securely through our payment providers
• Program Improvement: To analyze feedback and improve our educational offerings
• Legal Compliance: To comply with Thai legal requirements and maintain necessary business records
• Website Analytics: To understand how visitors use our website and improve user experience

Legal Basis for Data Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing necessary to fulfill our program delivery obligations
• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interest: For program improvement and business operations that do not override your rights
• Legal Obligation: To comply with Thai laws and regulations

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

• Payment processing (payment processors are PCI-DSS compliant)
• Email communication services
• Website hosting and analytics

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our legal rights and those of our participants.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using encryption (SSL/TLS)
• Password-protected access to participant records
• Regular security assessments and updates
• Staff training on data protection practices
• Secure storage of physical records in locked facilities

While we take reasonable precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

Data Retention

We retain your personal information for as long as necessary to:

• Provide program services and support
• Comply with legal and tax obligations (typically 7 years for financial records in Thailand)
• Resolve disputes and enforce our terms

When information is no longer needed, we securely delete or anonymize it according to data protection best practices.

Your Privacy Rights

Under Thai Personal Data Protection Act (PDPA) and applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Receive your data in a structured, commonly used format
• Object: Object to certain processing of your personal information
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis
• Lodge a Complaint: File a complaint with the Thailand Personal Data Protection Committee

To exercise these rights, please contact us at privacy@nagawoes. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and gather analytics. We use:

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and choices

For detailed information about our cookie usage and how to manage cookie preferences, please see our Cookie Policy.

Children's Privacy

Our programs are designed for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information is primarily stored and processed in Thailand. If we transfer data outside Thailand, we ensure appropriate safeguards are in place to protect your information in accordance with Thai data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: